Please read these terms carefully before using qqrr gaming platform. By creating an account and using our services, you agree to be bound by these terms and conditions.
Last Updated: January 2026These Terms & Conditions constitute a legally binding agreement between you and qqrr. By accessing our website, registering an account, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any provision herein, you must immediately cease using our platform and services.
For the purposes of these Terms & Conditions, the following definitions apply:
Access to and use of qqrr services is subject to the following eligibility criteria:
You must be at least 21 years of age or older to register an account and use qqrr services. By creating an account, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation may result in account suspension or closure with forfeiture of funds.
Our services are intended exclusively for residents of Indonesia. You must be physically located within Indonesian territory when accessing our platform and placing bets. Use of virtual private networks (VPNs), proxy servers, or other location-masking technologies to circumvent geographical restrictions is strictly prohibited and constitutes grounds for immediate account termination.
You represent that you have full legal capacity to enter into this binding agreement and that your participation in online gaming activities does not violate any applicable laws, regulations, or personal obligations in your jurisdiction. You acknowledge that it is your sole responsibility to ensure that your use of qqrr complies with all relevant legal requirements.
Each player is permitted to maintain only one active account with qqrr. Creation of multiple accounts, whether using different personal information, email addresses, or payment methods, is strictly prohibited. Detection of duplicate accounts will result in closure of all associated accounts and forfeiture of all balances, winnings, and bonuses.
To create an account with qqrr, you must complete our registration form by providing accurate, current, and complete information including your full legal name, date of birth, email address, mobile phone number, and residential address. You agree to maintain and promptly update this information to keep it accurate and current throughout your relationship with qqrr.
As part of our commitment to security and regulatory compliance, all players must complete Know Your Customer (KYC) verification before making their first withdrawal. This process requires submission of the following documents:
We reserve the right to request additional documentation or information at our sole discretion to verify your identity, age, address, or payment method ownership. Failure to provide requested documentation within 14 days may result in account suspension and withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party or allow any other person to access your account. You agree to notify qqrr immediately of any unauthorized use of your account or any other security breach. qqrr shall not be liable for any loss or damage arising from your failure to protect your account credentials.
Your qqrr account is personal and non-transferable. You may not sell, transfer, or otherwise dispose of your account to any third party. You agree to use your account solely for personal entertainment purposes and not for any professional, commercial, or business use. Use of your account by any person other than yourself is strictly prohibited.
qqrr accepts deposits through major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, as well as popular e-wallet services including OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must be conducted in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 10,000 unless otherwise specified for particular promotions. Deposits are typically credited to your account instantly or within 5 minutes of confirmation.
All deposits must be made from a payment source (bank account or e-wallet) registered in your own name. Third-party payments are strictly prohibited. We reserve the right to verify payment method ownership and may request supporting documentation such as bank statements or screenshots showing account holder details. Deposits made from payment methods not registered in your name will be returned, minus any applicable processing fees.
Withdrawals may only be processed to a bank account or e-wallet registered in your name and verified through our KYC process. The minimum withdrawal amount is Rp 50,000. Withdrawal requests are typically processed within 5-15 minutes during Western Indonesia Time (WIB) business hours (08:00-23:00 WIB), with a maximum processing time of 24 hours. First-time withdrawals may require additional verification and take up to 72 hours to process.
Before requesting a withdrawal, you must wager your deposit amount at least one time to comply with anti-money laundering regulations. Bonus funds and winnings derived from bonus funds are subject to specific wagering requirements as outlined in the applicable bonus terms. We reserve the right to request additional verification documentation before processing any withdrawal and may decline withdrawal requests that do not meet our security or compliance standards.
qqrr does not charge fees for standard deposits or withdrawals. However, your bank or payment provider may impose their own transaction fees, which are your responsibility. All account balances, bets, and transactions are denominated in Indonesian Rupiah (IDR). We do not accept or process transactions in foreign currencies.
qqrr offers various bonuses and promotions including welcome bonuses, reload bonuses, cashback offers, and special event promotions. Unless otherwise stated, bonuses are available only to players who have completed KYC verification and meet specific eligibility criteria. Some bonuses activate automatically upon qualifying deposit, while others require manual activation or use of a promotional code. It is your responsibility to review and understand the specific terms of each bonus before accepting it.
All bonuses are subject to wagering requirements, which specify how many times the bonus amount (or deposit plus bonus amount) must be wagered before the bonus and associated winnings become eligible for withdrawal. Wagering requirements vary by promotion and typically range from 5x to 40x the bonus amount. Different game types contribute differently toward wagering requirements:
Each bonus is subject to a validity period during which wagering requirements must be fulfilled. Validity periods typically range from 7 to 30 days from the date of bonus activation. Failure to complete wagering requirements within the specified period will result in forfeiture of the bonus and any associated winnings. Time remaining on your active bonus can be viewed in your account dashboard.
When playing with an active bonus, you must not exceed the maximum bet limit of Rp 25,000 per bet or 10% of the bonus amount, whichever is lower. Exceeding this limit may result in voiding of the bonus and associated winnings. This restriction applies to all game types until wagering requirements are fully completed.
qqrr reserves the right to void bonuses, withhold winnings, and close accounts in cases of suspected bonus abuse, fraud, or violation of bonus terms. Prohibited activities include but are not limited to creating multiple accounts to claim bonuses repeatedly, collusion with other players, use of automated betting systems, and irregular betting patterns designed to exploit bonuses without genuine gameplay risk.
All players must engage in fair and honest gameplay. You agree not to use any software, tools, or strategies designed to manipulate game outcomes or gain unfair advantages. This includes but is not limited to automated betting systems (bots), data mining tools, game exploitation techniques, or collusion with other players. We employ sophisticated fraud detection systems and reserve the right to investigate suspicious activity.
All sports bets are subject to the official rules published for each sport and league. Bets are settled based on official results as determined by the relevant governing bodies. In cases of match postponement, cancellation, or abandonment, specific settlement rules apply as detailed in our sportsbook regulations. We reserve the right to void bets in cases of obvious errors in odds, betting limits, or event information.
When participating in live casino games, you must treat dealers and other players with respect. Abusive, offensive, or disruptive behavior in live chat may result in immediate chat restriction or account suspension. Follow dealer instructions and adhere to standard casino etiquette. We reserve the right to remove players from live tables for misconduct.
In the event of a disconnection during gameplay, your active bets will be settled according to game-specific rules. For slot games, incomplete rounds are typically completed automatically. For live casino games, your action may be considered a stand or fold depending on the game rules. For sports bets, your wager remains valid and will be settled based on the actual match outcome. We are not liable for losses resulting from internet connection failures, device malfunctions, or other technical issues beyond our control.
The following activities are strictly prohibited and constitute material breach of these Terms & Conditions:
Violation of any prohibited activity may result in immediate account suspension, forfeiture of all funds and bonuses, and potential legal action.
While we strive to maintain uninterrupted service, qqrr does not guarantee that our website and services will be available at all times without interruption or error. We reserve the right to suspend, modify, or discontinue any aspect of our services temporarily or permanently without prior notice. We shall not be liable for any loss or inconvenience resulting from service interruptions, scheduled maintenance, or technical difficulties.
All game outcomes are determined by certified random number generators (RNG) or live dealer actions and are not influenced or controlled by qqrr. Published Return to Player (RTP) percentages represent theoretical long-term averages and do not guarantee any specific outcome in individual gaming sessions. Gambling inherently involves risk, and you may lose money. Never wager more than you can afford to lose.
Our platform features games and content provided by third-party software providers. qqrr acts as a platform operator and is not responsible for the functionality, fairness, or technical performance of third-party games. Any disputes regarding game malfunctions, incorrect settlements, or technical issues with third-party games must be resolved according to the respective provider's terms and policies.
To the fullest extent permitted by applicable law, qqrr's total liability to you for any claim arising from or relating to these Terms or your use of our services shall not exceed the total amount you deposited into your account during the three months preceding the claim, or Rp 10,000,000, whichever is lower.
You agree to indemnify, defend, and hold harmless qqrr, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or rights of third parties, or your use of our services.
You may request voluntary closure of your account at any time by contacting customer support. Upon closure, you must withdraw any remaining balance within 30 days. After this period, dormant account fees may apply. Voluntary closure does not release you from any obligations accrued prior to closure.
If you feel that gambling is becoming problematic, you may request self-exclusion for a period ranging from 24 hours to permanent closure. During self-exclusion, your account will be locked and you will not be able to access any services. For more information, please visit our Responsible Gaming page.
We reserve the right to suspend or terminate your account immediately without prior notice if we reasonably believe that:
Upon account termination for cause, qqrr reserves the right to forfeit all account balances, bonuses, and winnings. You will not be entitled to any compensation or refund. Outstanding wagering requirements must be fulfilled before any withdrawal requests will be honored. We may also report suspected illegal activity to relevant authorities.
These Terms & Conditions shall be governed by and construed in accordance with international gaming industry standards and practices. Any disputes arising from these Terms shall be resolved through good faith negotiation between you and qqrr.
In the event of any dispute, claim, or controversy arising from these Terms or your use of qqrr services, you agree to first attempt to resolve the matter informally by contacting our customer support team. We will make reasonable efforts to resolve your complaint within 14 business days. If the dispute cannot be resolved through customer support, you may escalate the matter to our management team for formal review.
Any claim or dispute arising from these Terms must be raised within 90 days of the event giving rise to the claim. Claims submitted after this period will be deemed waived and invalid.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit against qqrr.
For questions, concerns, or complaints regarding these Terms & Conditions, please contact us through the following channels:
qqrr reserves the right to modify, amend, or update these Terms & Conditions at any time without prior individual notice. Material changes will be announced through email notification, website banner, or account notification. Your continued use of our services after such amendments constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically to stay informed of any changes.
These Terms & Conditions are provided in English. In the event of any conflict between the English version and any translation, the English version shall prevail to the fullest extent permitted by law.
If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and qqrr regarding your use of our services and supersede all prior agreements, understandings, and communications, whether oral or written.
By creating an account with qqrr, making a deposit, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not agree with any part of these Terms, you must immediately cease using our platform and services. Thank you for choosing qqrr as your trusted gaming platform.
All players must be at least 21 years of age. We enforce strict age verification through KYC procedures to ensure compliance and protect minors.
Each player is permitted only one account. Multiple accounts will be closed and all associated funds forfeited without exception.
All deposits and withdrawals must use payment methods registered in your own name. Third-party payments are strictly prohibited for security and compliance reasons.
All bonuses are subject to wagering requirements and validity periods. Read specific bonus terms carefully before accepting any promotion.
Gambling involves risk and should be treated as entertainment only. Use our responsible gaming tools and never wager more than you can afford to lose.
These terms may be updated periodically. Material changes will be communicated through email or account notifications. Review regularly to stay informed.
If you have questions about our Terms & Conditions or need clarification on any specific provision, our customer support team is available 24/7 to assist you. You can also explore our FAQ or review our other policies.